Last Updated June 2021 by Crystallace
As you venture into the world of being a virtual assistant there are some things you must do to protect your clients and yourself. This job is mostly service-based, which means you’ll be providing a service in exchange for compensation.
This type of work is riskier in many ways, but ultimately one way that many virtual assistants struggle is that they are fearful of completing the work and not being paid.
The best way to ensure that both your client and you are protected during this process of working as a virtual assistant is to have a virtual assistant agreement. I talk about why this is so important in this blog post, The One Thing Every Virtual Assistant Should Have but in this blog post, I will talk about must haves for your virtual assistant agreement.
This agreement will provide a list of services to be rendered, deadlines for each project or task, and agreed rate of pay for each task or a flat rate price based on services to be rendered.
Below you’ll find a list of things that must be included in your virtual assistant agreement so that your clients and you are on the same page during this process. A virtual assistant agreement will continue to keep your business and client relationships running smoothly.
Must-Haves for your Virtual Assistant Agreement
Include Rate of Pay
The number one must-have in your virtual assistant agreement is how you’ll be paid. Virtual assistants get paid in different ways. A virtual assistant may charge an hourly rate while others charge a project rate. Whether you’re working for a flat rate or hourly, it’s important to have a detailed list of the agreed-upon rate within this virtual assistant agreement.
Timeline for Services and Payment
Next, you’ll want to have a timeline that features when you’ll be paid for services and when the services will be completed. These details can be worked out with a consultation before writing your virtual assistant agreement terms. You’ll need to be specific about when you expect payment and if a deposit will be required before you start any work.
From my experience as a business and contracts lawyer, this is where most disputes come from. The disagreement is not typically about the work, it’s about when the work is suppose to be completed.
This is important for both VA and client for two reasons. 1) The VA may want to complete the project within a certain timeframe to allow them time to take on new clients or maybe even free their schedule for a family vacation. 2) The client needs to be able to manage their expectations.
As with most service businesses, there’s a risk that your client may change their mind about their project or hiring you as a virtual assistant. This may come out of nowhere, but you must have a termination provision in your agreement to cover this rare incident. I’m going to show a few things below that absolutely must be included in this section of your virtual assistant agreement:
Who may cancel the agreement and how .
Will cancellation be accepted via written or verbal communication and whether both client and you can terminate or if only one of you are allowed to terminate.
How much notice is required.
You’ll want to include whether the client and/or you have a right to terminate within “x” amount of days or weeks.
How is payment handled upon termination
Include how much, if any, your client may receive as a refund if the contract is canceled, including any fees that you’ll keep for your time involved.
Include a Confidential and NDA Paragraph
We’re all working in a virtual world, so it’s more difficult to learn to trust a virtual assistant. This confidential and non-disclosure agreement (NDA) paragraph will help give your client the trust that you will not disclose sensitive business date or trade secrets to someone else.
Regardless of how honest of a person you are, this is business and business requires everything to be detailed in an agreement for legal protections should you need them later on.
These are just the most basic, yet important, parts of a virtual assistant agreement that must be including in writing. You’ll want to think about every possible outcome that could happen because in the world of business you’ll want into a variety of awesome clients and not-so-great clients, this agreement will serve as a legally binding contract to protect you both from any future disastrous financial and legal harm.
Luckily, I’ve written this Virtual Assistant Agreement with the business savvy VA in mind. This lawyer approved Virtual Assistant Contract Template is easy to use and fully customizable to your brand or business.
It covers all of the important things plus a BONUS NDA clause so that you don’t have to use a separate NDA form.
Make the investment in your virtual assistant business today. You would be protecting your business and letting your clients know that you care about their business too.
If you are still undecided as to whether you need a Virtual Assistant Agreement for your business, check out this blog post, The One Thing Every Virtual Assistant Should Have.
Have any questions? Shoot me an email or let me know in the comments?
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